Frequently Asked Questions
Your guide to clean beauty and wellness essentials.
How do you define 'Clean Beauty' at The Detox Market?
We curate our collection based on a strict 'Banned Ingredients' list. Every product is vetted for safety, efficacy, and ethical sourcing to ensure it meets our high standards for non-toxic beauty.
What is your return policy for opened products?
We offer a 30-day return policy for store credit or exchange on gently used products. Items must have at least 50% of their contents remaining to qualify for a return.
Do you offer international shipping?
Yes, we ship to most countries worldwide. International shipping rates and delivery times vary by location and are calculated at checkout.
Are your products cruelty-free?
Absolutely. We only partner with brands that do not test on animals, ensuring that every serum, lipstick, and cleanser we sell is 100% cruelty-free.
How can I track my order?
Once your order ships, you will receive an email notification with a tracking number. You can use this number on our website or the carrier's portal to see real-time updates.
Can I get a personalized skincare consultation?
Yes! Our Detox Ambassadors are available for virtual consultations to help you build a custom clean beauty routine tailored to your specific skin type and concerns.